Frequently Asked Questions
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Are your products safe for sensitive skin and eczema-prone skin?
Our products are thoughtfully formulated using gentle, non-toxic, and natural ingredients. However, everyone's skin is unique and we always recommend patch testing first and consulting your provider if you or your loved have any allergies or skin sensitivities or are currently pregnant or breastfeeding. Please also be advised that some of your products including soaps include nut oils. We strongly advise double checking the ingredient list if you have any nut allergies.
Will your products cure eczema or skin conditions?
Our products are designed to support healthy skin and provide soothing relief, but they are not intended to diagnose, treat, cure, or prevent any medical condition.
What makes your soap different from store-bought soap?
Most commercial soaps contain harsh detergents, synthetic fragrances, and preservatives that can strip the skin’s natural barrier.
Our soaps are cold-processed and made with nourishing oils and fats that naturally retain glycerin - helping hydrate, protect, and calm the skin instead of drying it out.
Do you use fragrance or essential oils?
We lightly scent our products with natural, safely diluted essential and botanical oils, as higher concentrations can irritate or disrupt sensitive skin. You may notice our soaps are more subtle in fragrance than store-bought varieties - this is intentional to keep them gentle and skin-friendly. Some of our products are also completely unscented for those with ultra-sensitive skin.
How should I store my natural skincare products?
Store in a cool, dry place away from direct sunlight. Since our products don’t contain harsh preservatives, proper storage helps maintain freshness. It is also important to keep water out of any of our balms.
